Agreement to Terms
By booking, requesting a quote, or using any services from Seattle Valet Parking, you agree to be bound by these Terms of Service. These terms constitute the entire agreement between you and Seattle Valet Parking regarding our valet parking services.
If you do not agree to these terms, please do not use our services. Seattle Valet Parking reserves the right to refuse service to any client.
Services Description
Seattle Valet Parking provides professional valet parking services for events, venues, and ongoing commercial operations throughout the Seattle metropolitan area. Our services include:
- Attendant-operated vehicle parking and retrieval at specified locations
- Parking lot management and traffic flow coordination
- Vehicle key management and secure key storage
- Fleet-level valet operations for corporate and private events
- Vehicle arrival and departure logging
- Coordination with venue management and event planners
Services are provided by trained, uniformed valet attendants using safe, professional parking practices. All valet staff are background-checked and insured as required by Washington State regulations.
Booking & Scheduling
Quote Requests: You may request a customized quote by contacting Seattle Valet Parking with details about your event or service needs, including date, location, expected vehicle volume, and duration.
Confirmation: A service is not confirmed until you receive a written agreement or invoice from Seattle Valet Parking specifying the date, time, location, staffing level, pricing, and terms.
Minimum Notice: For event-based services, we require a minimum of 48 hours advance notice. For ongoing commercial parking services, notice requirements will be specified in your service agreement.
Venue Access: You are responsible for ensuring Seattle Valet Parking has legal access to the parking location and that parking is authorized by the property owner or manager. We will not provide services at locations where we cannot operate legally or safely.
Pricing & Payment
Custom Quotes: All pricing is custom-quoted based on event size, location, staffing requirements, date, and other operational factors. Quotes are valid for 14 days unless otherwise specified.
Payment Terms: Payment is due according to the terms specified in your signed agreement or invoice. Standard terms are net 30 days for ongoing commercial services and payment in full at least 7 days prior to an event date for event-based services.
Deposits: For large events or new clients, Seattle Valet Parking may require a deposit to secure your booking. Deposits are applied toward your final invoice. Deposits are non-refundable if you cancel after the non-refundable date specified in your agreement.
Adjustments: If actual vehicle volume, attendant hours, or other service parameters vary materially from the quoted estimate, final pricing may be adjusted accordingly and communicated to you within 5 business days of service completion.
Cancellation Policy
Event Cancellations: Cancellations made more than 48 hours prior to the scheduled event are subject to a 15% administrative fee. Cancellations made within 48 hours of the event are non-refundable. Cancellations made after our staff has begun travel to the venue are fully non-refundable.
Ongoing Service Termination: Ongoing valet services may be terminated by either party with 30 days written notice, unless a longer termination period is specified in your service agreement.
Date Changes: Rescheduling your event to a different date (if available) may be treated differently than cancellation. Please contact us directly to discuss rescheduling options and any applicable fees.
Insurance & Liability
Coverage: Seattle Valet Parking maintains comprehensive commercial general liability insurance with limits of $2,000,000 per occurrence and $2,000,000 general aggregate. We also maintain Garage-Keeper's Liability coverage to protect vehicles in our care.
What Is Covered: Our insurance covers bodily injury or property damage caused by the negligent acts of our valet attendants while operating client vehicles or while vehicles are parked under our supervision.
What Is Not Covered: Our insurance does not cover:
- Damage to or loss of personal property left inside vehicles
- Pre-existing damage, defects, or mechanical failures in vehicles
- Theft or vandalism of vehicles or property by third parties not employed by Seattle Valet Parking
- Traffic violations, parking citations, or towing charges
- Damage caused by weather, natural disasters, or acts of God
- Loss of use or diminished value of vehicles
We recommend that vehicle owners maintain comprehensive and collision coverage on their vehicles.
Vehicle Damage Claims
Reporting: If you believe a vehicle has sustained damage while in our care, you must report it to a Seattle Valet Parking manager immediately, before leaving the venue. Damage not reported at the time of service may not be eligible for coverage or claim investigation.
Documentation: Please provide photographs of any damage, your vehicle's information (make, model, year, license plate), and contact information. This documentation will be used to investigate the claim.
Investigation Timeline: Seattle Valet Parking will investigate reported claims within 5 business days of receiving notice. We will review attendant notes, parking procedures, and other relevant information to determine liability.
Resolution: If we determine that the damage was caused by negligent acts of our valet staff, we will submit the claim to our insurance carrier for processing. The vehicle owner or their insurance company is responsible for the deductible and any amounts exceeding our insurance limits.
Dispute Resolution: Claims disputes will be resolved by direct negotiation between the vehicle owner, their insurance company, and our insurance carrier. All claims must be submitted in writing within 30 days of the incident.
Client Responsibilities
Accurate Information: You are responsible for providing accurate information about your event or service location, expected vehicle volume, parking layout, and any restrictions or hazards that could affect our operations.
Parking Authorization: You must ensure that Seattle Valet Parking has authorization from the property owner or manager to operate valet services at your location. You are responsible for obtaining any necessary permits or permissions.
Guest Communication: If you are hosting an event, you are responsible for communicating to your guests that valet parking will be provided and for directing them to use our services.
Vehicle Condition: You are responsible for ensuring that any vehicle parked by our attendants is in safe, operable condition. Do not provide vehicles with mechanical defects, flat tires, or mechanical issues to valet staff.
Personal Property: Seattle Valet Parking is not responsible for personal property left in vehicles. Remove all valuable items, documents, and personal effects before handing your vehicle to our attendants.
Indemnification
You agree to indemnify and hold harmless Seattle Valet Parking, its owners, employees, agents, and representatives from any and all claims, damages, liabilities, and expenses (including attorney's fees) arising from: (1) your use of our services; (2) your breach of these Terms of Service; (3) your violation of any applicable law or regulation; (4) your negligence or willful misconduct; or (5) claims by third parties related to vehicles you provided to our care. This indemnification does not apply to claims arising solely from the negligent acts of our valet staff.
Limitation of Liability
Cap on Damages: Seattle Valet Parking's total liability for any claim arising from these Terms of Service, your use of our services, or any related matter shall not exceed the total amount paid or owed by you for services in the 12 months preceding the claim.
Excluded Damages: In no event shall Seattle Valet Parking be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or anticipated earnings, even if advised of the possibility of such damages.
Force Majeure
Seattle Valet Parking is not liable for failure to perform services due to causes beyond reasonable control, including but not limited to: severe weather (ice storms, heavy snow, flooding), earthquakes, utility failures, road closures, emergency declarations by government authorities, labor strikes, or epidemics.
If a force majeure event prevents us from providing services, we will notify you as soon as possible. If we are unable to proceed with your event, you have the option to reschedule or receive a full refund of any deposits paid.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of laws principles. Any legal action or proceeding arising from these terms shall be brought exclusively in the state or federal courts located in King County, Washington, and you consent to the jurisdiction and venue of such courts.
Changes to Terms
Seattle Valet Parking reserves the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our services after posting constitutes your acceptance of the modified terms.
For existing service agreements, material changes to pricing or service terms will be communicated in writing and will not take effect until 30 days after notice.
Contact Information
If you have questions about these Terms of Service, wish to report a claim, or need to contact us regarding your service agreement, please reach out:
Last Updated: April 2026