From first call to flawless execution
Every engagement follows the same rigorous process — whether it's a 50-person dinner or a 500-guest gala. Here's what to expect.
Initial Consultation
You tell us about your event, venue, and expectations. We ask the right questions — guest count, parking layout, timing, VIP needs, weather contingencies. This usually takes 15–20 minutes by phone or video.
- Guest count & logistics — We understand the size and scope of your event.
- Venue & parking details — Layout, capacity, and any existing constraints.
- Special requirements — VIP handling, accessibility needs, timing windows.
- Weather & contingencies — We plan for Seattle's surprises.
Site Survey
We visit your venue in person. We assess traffic flow, parking capacity, staging zones, guest drop-off points, and ADA accessibility. For recurring clients, we map seasonal variations and peak-hour patterns.
- Traffic flow analysis — Entry, exit, and internal movement patterns.
- Capacity mapping — How many vehicles fit and where.
- Staging & access points — Where staff and equipment go.
- ADA & safety compliance — No guest left stranded.
Custom Proposal
Within 48 hours, you receive a detailed proposal: staffing plan, traffic flow diagram, insurance certificates, timeline, and transparent pricing. No hidden fees, no surprises.
- Staffing plan — Number, roles, and assignments.
- Visual traffic diagram — Clear, easy to follow.
- Insurance & compliance — COIs and liability details.
- Transparent pricing — Exactly what you're paying for.
Staff Assignment & Training
We assign a lead attendant and team specifically for your event. Your team reviews the venue layout, event timeline, and any special requirements. They know your event before they arrive.
- Dedicated lead attendant — Your single point of contact on event day.
- Venue walk-through — Your team knows every detail.
- Timeline review — Everyone knows when things happen.
- Special requirements briefing — VIP guests, accessibility, timing.
Event Day Execution
Our team arrives 60 minutes early to set up staging, signage, and communication systems. Your lead attendant checks in with you or your coordinator. From there, every arrival and departure runs on a system — not luck.
- Early arrival setup — Staging, signage, radios, contingencies.
- Lead attendant check-in — Direct contact before guests arrive.
- Systematic arrivals & departures — Every vehicle handled with precision.
- Real-time communication — Radios and coordination throughout.
Post-Event Follow-Up
Within 24 hours, we send a summary: vehicles parked, peak times, any incidents (there usually aren't any), and feedback. For recurring clients, we use this data to continuously improve.
- Event summary report — Numbers, timeline, and outcomes.
- Performance metrics — Peak times, vehicle count, efficiency notes.
- Feedback collection — Your input shapes our next event.
- Continuous improvement — Data-driven adjustments for recurring events.
Included with every engagement
In-person site survey
We walk your venue before every event to identify opportunities and plan accordingly.
Custom traffic plan
Mapped staging, flow, and contingencies tailored to your event's unique needs.
Insurance certificates
COIs issued within 24 hours, meeting all venue and client requirements.
Uniformed staff
Background-checked, trained, and professional attendants representing your event.
Real-time communication
Radios and a dedicated lead attendant keeping everyone in sync throughout the event.
Post-event reporting
Data and feedback within 24 hours, including metrics and insights for next time.
"The site survey alone sold us. They spotted three things about our parking layout that we'd been struggling with for years. By event day, every detail was already handled."
Marcus Webb
Operations Director, Pacific Science Center
Ready to get started?
Tell us about your event and we'll have a custom proposal in 48 hours.
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